Dealing with difficult people

Dr. Ayman Mekkawy

Free Lancer Trainer

0 Instructor Rating 95 lectures 8 Courses 171 Views
USD 18
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Join our "Learn More & Save a life" initiative by buying this course & 50% from what you pay will go to buy Personal protective equipment for the medical staff

This course includes :

6 lectures 00:49:30 hours 1 Downloadable resources Full lifetime access Certificate of Completion In Arabic & English Created at: 2022-10-03 15:12:26 Updated at: 2022-11-26 19:03:42
USD 18

This course includes :

00:49:30 hours On-demand videos 1 Downloadable resources Full lifetime access Certificate of Completion In Arabic & English Created at: 2022-10-03 15:12:26 Updated at: 2022-11-26 19:03:42

You Will Learn

- Matter of attitude

- Types of difficult people

- Don’ts in dealing with them

- Types of difficult patients

Description


With this course you will master your relation with difficult people, either managers, colleagues, customers or patients.

We will revise together types of difficult people and why they are difficult. Dealing with each type and management of your relation with them. Studying also the behaviors not advisable in dealing with difficult people.

A special part is dedicated to dealing with difficult patients, as this is a very critical & sensitive area of interactions.

Dealing with difficult people

Some lectures will remain locked until you watch the previous ones.
01- Dealing with difficult people P1
02- Dealing with difficult people P2
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09:24

03- The Maybe Person P1
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07:19

04- The Maybe Person P2
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05:00

05- The Maybe Person P3
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09:55

06- How to Minimize Difficult Interactions
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10:09

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