You Will Learn
- Patient is the customer
- Why patient is important
- Communication with patient
- Dealing with difficult patients
- Patient relation management
Patient care and putting patients in the heart of healthcare, is very crucial nowadays. WE have to know patient expectations and what can satisfy them. A healthcare facility without patients is a ruined place.
Communicating with patients and dealing with their complaints.
Assertiveness is an essential skill for care givers, employees, and managers.
Finally, we have to know how to deal with difficult patients and satisfy them.
Patient Care and SatisfactionSome lectures will remain locked until you watch the previous ones.
Dr. Heba Hamdy
CBT for PTSD & Anxiety in Children
Last updated :CBT for PTSD & Anxiety in Children
Anxiety is considered a common disorder in child psychiatric clinics, but it is usually difficult to be diagnosed because it is an internal disorder and the child cannot describe his symptoms accurately. You will learn evaluation, measurement, differential diagnosis of...
Dr. Ahmed Sawahel
Basic Counseling Skills
Last updated :Basic Counseling Skills
These are basic skills for any doctor or psychiatrist, whatever the school he will practice or apply, such as cognitive behavioral therapy, dynamic therapy, psychodrama, or other different treatment schools. This course is considered a basis for communication and understanding...